No confirmation of cancelation Amazon prime and HBO Max

retipue — Thu, 11 Sep 2025 22:51:36 GMT

I cancelled both Amazon Prime and HBO Max through the Vodafone TV Box. I have not received any email confirming cancellation, in the TV box it confirms HBO cancelled and Amazon Prime is "Processamento".

Is there any email or other confirmation I receive that subscriptions have been cancelled?

Re: No confirmation of cancelation Amazon prime and HBO Max

Brunna_Vodafone — Thu, 11 Sep 2025 23:19:52 GMT

Hello @retipue,
After canceling Amazon Prime and HBO Max services through TV Box, it is normal not to receive confirmation by email. The “Processing” status indicates that the request is being finalized. Once completed, it will no longer appear as active. For any further clarification,
please send a message by clicking on my profile and selecting “Send a private message” with your tax ID or Vodafone account number.
Thank you,
Brunna_Vodafone

tópico No confirmation of cancelation Amazon prime and HBO Max na Amazon Prime

No confirmation of cancelation Amazon prime and HBO Max

Re: No confirmation of cancelation Amazon prime and HBO Max