tópico Re: Activaating HBO on laptop without smart TV na Canais

Activating HBO on laptop without smart TV

faridmv — Tue, 23 Jun 2020 18:18:28 GMT

Hi,

I just got my internet TV voice package including the HBO but I don't have a smart TV. how can I activate the HBO on my laptop? I went to the hboportugal website but it needs a code assiciates with my account which seems it is accessible only via a smart TV. Is there any other way to access that code?

Regards,

Farid

Re: Activaating HBO on laptop without smart TV

JoãoR_Vodafone — Tue, 23 Jun 2020 18:18:34 GMT

Olá @faridmv,

By subscribing via the TV Box, you can subsequently associate your HBO Portugal subscription on the TV Box to the OTT version, so that you can access HBO Portugal also on your smartphone, tablet, PC or PlayStation / XBox, right after subscribing to the Service or at any time, as long as you have an active subscription.

- on TV Box, you must access the settings and check the code that should be used to make the association. The generated code is valid for 72h:
- access the website http://www.hboportugal.com and choose the option Register via Vodafone
- choose the Vodafone TV option, insert the code obtained from the TV Box and fill in the remaining fields (email address, Nickname and password).

Thank You

JoãoR_Vodafone

Re: Activaating HBO on laptop without smart TV

faridmv — Tue, 23 Jun 2020 18:28:24 GMT

Thank you so much for your fast response. By TV Box you mean the Hawaii device that the technician guy installed? how should I access to its settings? I logged in to 192.168.1.1 but there was nothing about association code.

Re: Activaating HBO on laptop without smart TV

faridmv — Tue, 23 Jun 2020 18:53:30 GMT

OK from the contract attachment I've just found out that the Vodafone technician should have installed another device which was the TV Box that you are talking about. But he just installed the Internet router. Now what should I do?

Re: Activaating HBO on laptop without smart TV

Rodolf_Vodafone — Tue, 23 Jun 2020 21:14:03 GMT

Hello @faridmv,

In order to analyze the reported situation, send us the following data via private message:

- Account Number

- Full name

- Full address

Thank You,

Rodolf_Vodafone

Re: Activaating HBO on laptop without smart TV

faridmv — Wed, 24 Jun 2020 05:37:30 GMT

Thank you yesterday I called vodafone call center and they checked the status. They have scheduled another technician to come and install the TV Box for today.