https://forum.vodafone.pt/t5/My-Vodafone/Locked-Out/m-p/459110#M4491 Hello<BR />I ma locked out of my account, forgot to top up for some time and can't get back in. I am not getting text messages and there not able to log in. Have tried submitting a payment via the site but it hangs so I am thinking the account is locked.<BR />I would appreciate any help.<BR /><BR />Thank you Wed, 18 Mar 2026 01:12:52 GMT Cmedeiros 2026-03-18T01:12:52Z https://forum.vodafone.pt/t5/My-Vodafone/Locked-Out/m-p/459110#M4491 Hello<BR />I ma locked out of my account, forgot to top up for some time and can't get back in. I am not getting text messages and there not able to log in. Have tried submitting a payment via the site but it hangs so I am thinking the account is locked.<BR />I would appreciate any help.<BR /><BR />Thank you Wed, 18 Mar 2026 01:12:52 GMT https://forum.vodafone.pt/t5/My-Vodafone/Locked-Out/m-p/459110#M4491 Cmedeiros 2026-03-18T01:12:52Z https://forum.vodafone.pt/t5/My-Vodafone/Locked-Out/m-p/459111#M4492 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://forum.vodafone.pt/t5/user/viewprofilepage/user-id/177873">@Cmedeiros</a></SPAN>,&nbsp;</P> <P>&nbsp;</P> <P>Please be advised that if top-ups are not carried out in accordance with the terms of the tariff plan, your account may be suspended and subsequently deactivated.</P> <P>&nbsp;</P> <P>So that we can check the status of your account, please send us your tax identification number or account number via private message.</P> <P>&nbsp;</P> <P>To send a private message, simply go to one of the moderators’ profiles (you can click on my name) and click on “Send a message” (on the right-hand side in red). Moderators are identified by “Username_Vodafone”.</P> <P>&nbsp;</P> <P>Thank you,&nbsp;<BR />Barb_Vodafone</P> <P>&nbsp;</P> Wed, 18 Mar 2026 01:24:02 GMT https://forum.vodafone.pt/t5/My-Vodafone/Locked-Out/m-p/459111#M4492 Barb_Vodafone 2026-03-18T01:24:02Z