https://forum.vodafone.pt/t5/Pacotes/Net-Fixa-150-Mbps-Slow/m-p/388747#M499 <P>Ola Vodafone Team</P><P>Thank you for the prompt response. I will call the number provided and question why the speed is inconsistant but I probably will get the same answer as usual -&nbsp; volume of traffic etc.</P><P>However, it does not answer the question, why is Vodafone selling a superior service if they know full well that they cannot provide the service in this area due to inferior equipment being used. I changed from Net Fixa 20Mbps which was costing Euro 25.90 per month, to Net Fixa 150Mbps at a cost of Euro 31.89 in August last year on the understanding that this would be substantially faster, which it is not. That is a total extra cost of Euro 71.88. Could you advise who I complain to regarding this issue as I am currently paying for a service that you have stated Vodafone cannot provide in my area.</P><P>Obrigado</P> Thu, 17 Sep 2020 16:09:17 GMT CasaPicota 2020-09-17T16:09:17Z