tópico Re: Can't receive sms while Roaming na Pós-pagos

Can't receive sms while Roaming

giokaxo — Mon, 31 Jul 2023 09:45:52 GMT

Hello,

I have a problem receiving bank sms while abroad (Georgia). I receive Vodafone sms messages, but not others. I'm using Vodafone direct, but before I had prepaid plan too.

I think there is some kind of restriction, but can't find in MyVodafone app.

Can someone help me with that please? it's really important.

Re: Can't receive sms while Roaming

Carol_Vodafone — Mon, 31 Jul 2023 10:18:46 GMT

Hello @giokaxo,

We would like to help you with the situation you are reporting.
In order for us to check your question in the system, we ask that you please contact us by private message informing the holder's NIF or service number.

To send a private message, click on one of the moderators (these are the users identified with "name_Vodafone") and choose "Send a private message".

Thank you,
Carol_Vodafone

Re: Can't receive sms while Roaming

giokaxo — Mon, 31 Jul 2023 10:23:43 GMT

Hello @Carol_Vodafone

Thank you for the response. I've just messaged the information you asked 🙏