Esim not received

Philpereira — Tue, 24 Jun 2025 07:33:12 GMT

Hello! I purchased an eSIM, got charged but never received the QR code. I desperately need the service as I just landed in Portugal. Please help me

Re: Esim not received

Barb_Vodafone — Tue, 24 Jun 2025 08:41:17 GMT

We apologise for the difficulty in receiving your eSIM.

So that we can check that your eSIM has been sent, please send us the order number of your order by private message.

To send a private message, click on one of the moderators (these are the users identified with "name_Vodafone") and choose "Send a private message".

Thank you,

Barb_Vodafone