tópico Re: Mobile internet dissapeared na Rede e Cobertura

Mobile internet dissapeared

Ernest1 — Thu, 30 Mar 2023 08:42:51 GMT

Hello!

I bought a SIM card from you with unlimited internet to work from home.
Today at 2023/03/30 the internet stopped working from 7:30AM - 8:50AM, because of that I couldn't work properly.
My company is asking me for justification for those hours, could you please guys provide justification?
Since I really enjoy your company services, but for some reason there was no internet on my phone from Vodafone.

Re: Mobile internet dissapeared

Prag_Vodafone — Thu, 30 Mar 2023 10:03:10 GMT

Olá @Ernest1

Thank you for contacting us. We are entirely available to analyze and help with the matter.
To do so, please contact one of the moderators via private message with your Vodafone phone number.
To send a private message, simply access the profile of one of the moderators (you can click on my name) and click on "Send a private message" (right side in red). Moderators are identified by "Username_Vodafone".

Thanks
Prag_Vodafone

Re: Mobile internet dissapeared

Ernest1 — Thu, 30 Mar 2023 11:48:49 GMT

STill waiting for someone to reply 🙂

Re: Mobile internet dissapeared

Prag_Vodafone — Thu, 30 Mar 2023 14:08:32 GMT

Hi @Ernest1

We replied to you.
Please check your private messages.

Thanks

Prag_Vodafone