tópico Re: Slow internet connection, WiFi Connection drops frequently na Router

Slow internet connection, WiFi Connection drops frequently

ivshla — Thu, 13 Nov 2025 12:17:06 GMT

Hello,

From day 1 when the connection was set up at my home, I am having connection problems. At times, the WiFi internet stops working completely and I have to switch to (mobile network + hostspot) to work.
This problem occurs in both my and my wife's laptop. So this is not a Laptop modem issue. Even the WiFi internet stops working in our mobile devices.
We both work from home and an unstable internet connection impacts our work. I cannot count the number of times we were out internet in the middle of our work meetings.
Please address this issue at the earliest.

Thanks,
Vishal P Shah

Re: Slow internet connection, WiFi Connection drops frequently

Mayon_Vodafone — Thu, 13 Nov 2025 13:11:24 GMT

Hello @ivshla,

We are available to analyze and help with the issue.
To do so, please contact one of the moderators via private message with your Vodafone account number or associated tax identification number (NIF).

To send a private message, access the profile of one of the moderators (you can click on my name) and click on "Send a message" (right side, in red). Moderators are identified by "Username_Vodafone".

Thank you,
Mayon_Vodafone

Re: Slow internet connection, WiFi Connection drops frequently

ivshla — Thu, 13 Nov 2025 14:49:38 GMT

@Mayon_Vodafone message sent privately

Re: Slow internet connection, WiFi Connection drops frequently

Jvitor_Vodafone — Thu, 13 Nov 2025 15:51:27 GMT

Hello @ivshla,

We replied to your private message, so please check your inbox.

Thank you,

Jvitor_Vodafone