tópico Re: Plan na Yorn

Plan

madge — Thu, 12 Mar 2020 13:53:20 GMT

I've changed my plan from Yorn 10GB to Yorn 1GB at a Vodafone store and they said that you will receive a message which you should confirm saying "SIM." I replied the message with SIM but it said that we can not process your transaction since there is no enough balance. However, I paid 6 euros that inclue 2 weeks. Now, I will have to pay 6 Euros again although I just should pay 2,75.

Re: Plan

Rodolf_Vodafone — Thu, 12 Mar 2020 14:43:29 GMT

Hello @magde,

The changes between Yorns are free when made every 30 days, if it is within that period it costs 6 €. You can change the tariff through the Automatic Line - 1276 (free), at a Vodafone store or My Vodafone app.

Thank You,

Rodolf_Vodafone