Tv and Net down

[Stefano73]

Hello,
Sorry but I don’t speak Portuguese (yet) .
I have no TV and Internet since yesterday.
Penha de França area

Are you having problems in the area or its just me?

Thank you in advance!

[João_Vodafone]

Hello @Stefano73

Please restart your equipments. If the difficulty persist, please send us a private message with your fiscal number (NIF).

Thank You

João - Vodafone

[Stefano73]

Thank you João,
I have tried but no change.
The account is on my landlords name who is not in the country at the moment, I have informed him already.
The account number is xxxxxxxxx
Access id xxxxxxxxx

Thank you

[João_Vodafone · Accepted solution]

@Stefano83

We forward your situation to the technical department. As soon as possible you will be contacted.

Thank You

João - Vodafone

[Stefano73]

xxxxxxxxx is the contact number, thank you once again!

[BrunoC_Vodafone]

Hello @Stefano73

Our services will call to that number. 

Thanks

BrunoC_Vodafone