Tenho o Smart Router 2.0 (Huawei HG8247Q) e sempre que tento ligar a aplicação Google Home ao Google Home Max (smart speaker), estando ambos próximos um do outro, dá-me a seguinte mensagem: "Não foi possível estabelecer comunicação a partir do iphone. Poderá ser necessário efetuar uma pequena alteração às definições de Wi-Fi."
Fiz inúmeros reboots mas sem sucesso.. Em casa do meu pai, que tem o router da MEO, não tenho qualquer dificuldade em ligar a aplicação Google Home e interagir com a coluna !
A meu pedido um técnico da Vodafone fez várias tentativas de configuração no router mas todas sem sucesso.
Segundo a Google os settings no router devem ser:
- Enable: Universal Plug and Play (UPnP), multicast, Internet Group Management Protocol (IGMP).
- Disable: AP/client isolation, virtual private networks (VPNs), proxy servers, IGMP Proxy.
Some additional information to keep in mind:
If you're having trouble connecting to a 5GHz connection on a router that is running DD-WRT firmware, please change the wireless mode setting to "mixed" and then try setting your Google Home again.
Hidden networks: If your network is hidden (i.e. does not broadcast its name/SSID), you'll need to manually input the network name and password. To do this, go to the network selection drop-down list, select "Other," and manually input the name and password.
MAC address filtering: If your router has MAC address filtering enabled, you'll need to add the MAC address of your Google Home to the list of filtered devices. You can find the MAC address by tapping on the three dots located on the top right of the Google Home app during setup.
Security: Google Home supports WEP, WPA, and WPA2 wireless security protocols. These protocols prevent uninvited guests from connecting to your wireless network, and encrypt your private data as it is being transmitted over the airwaves.
If your router supports Band Steering, also referred to as Smart Steering, try disabling this during setup.
Agradeço ajuda para ultrapassar esta situação.
