Devolução de Modem Wi-Fi

[hmsa41]

Dear Sir Madam,

I hereby formalize the return of the Vodafone Wi-Fi modem. The device was returned on 07July2024, as proven by the following

Despite returning the equipment, I continue to receive monthly invoices related to this service. Such a situation is quite surprising and inconvenient.

I therefore request an urgent investigation into what happened and the immediate suspension of the collection of invoices relating to the returned Wi-Fi modem.

I await a prompt solution to this problem.

Yours sincerely,

Shafique

[Prag_Vodafone]

Hello @hmsa41,

We are fully available to analyze the situation.
To do this, we ask that you contact one of the moderators via private message with your Vodafone account number.
To send a private message, simply access the profile of one of the moderators (you can click on my name) and click on "Send a private message" (right side in red). Moderators are identified by "Username_Vodafone".

Thanks
Prag_Vodafone