Tv box and router upgrade

[faridmv]

Hello,

I wanted to ask for an upgrade of my TV box and the Wifi router, how can I do this request?

Best regards

[Susan_Vodafone]

Hello @faridmv,

We're here to assist you. 

To upgrade the Router and TV Box, you will need to subscribe to a package that includes the equipments you desire.

Changing the TV box is free if you opt for self-installation with courier delivery. 

The router, on the other hand, has to be installed by a technician, and the cost of the intervention (which includes changing the TV Box) is €27.

We'll take care of your request.

For security and privacy, we've sent you a validation code. Could you please check the contact number associated with your account and send us the received code by private message, please?

To send a private message, click on one of the moderators (these are the users identified with “name_Vodafone”) and choose “Enviar uma mensagem privada”.

Thank you,

Susan_Vodafone