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Can't receive sms while Roaming

giokaxo
Novo Utilizador
Novo Utilizador

Hello,

I have a problem receiving bank sms while abroad (Georgia). I receive Vodafone sms messages, but not others. I'm using Vodafone direct, but before I had prepaid plan too.

I think there is some kind of restriction, but can't find in MyVodafone app.

 

Can someone help me with that please?  it's really important.

2 RESPOSTAS 2

Carol_Vodafone
Moderador
Moderador

Hello @giokaxo,


We would like to help you with the situation you are reporting. 
In order for us to check your question in the system, we ask that you please contact us by private message informing the holder's NIF or service number.


To send a private message, click on one of the moderators (these are the users identified with "name_Vodafone") and choose "Send a private message". 
 

Thank you,
Carol_Vodafone

Hello @Carol_Vodafone 

Thank you for the response. I've just messaged the information you asked 🙏