TV Box Error SA0005

[oliveromen]

I got my Tv box yesterday and everything was fine. Today I got the message could not validate the internet. I tried to reset the box to fix the error but now I get the message SA005: TV Box não configurada.
Could you please fix it.

[BrunoF_Vodafone]

Hello oliveromen

Thank you for your message and we are sorry for the situation. We suggest that you reset all equipment to check if the difficulty is overcome.

If not resolved, we suggest that you contact Technical Support via the Email Form, by filling in the field "what's your question? " (qual é a sua questão) with the information "fixed troubleshooting" (despistes de problemas fixo) + TV.

The responsible team will contact you again at the number indicated in the "preferred contact" (contacto preferencial) field as soon as possible and/or also via the indicated e-mail.

Thank You

BrunoF_Vodafone