No HBO max and no Amazon prime

[oliveromen]

I got my connection today and also the TV box. Neither with HBO max nor with Amazon prime I get the QR code for activation. What do I have to do?
I do not speak Portuguese.

Hoje recebi a minha ligação e também a caixa de televisão. Não consigo obter o código QR para activação nem com HBO max nem com Amazon prime. O que é que tenho de fazer?
Eu não falo português.

[Thau_Vodafone · Accepted solution]

Hello @oliveromen,

Thank you for your contact.

To activate channels, we suggest that you read the following instructions in the links below (you can translate the page to English if your browser allows you to):

- Amazon Prime

- HBO Max

If the difficulty persists, in order to help you, send us the following information by private message:
- Account number or NIF
- Full name of the holder
- Full address (with zip code)

To send private messages, click on one of the moderators (they are the users identified privately with "name_Vodafone") and choose "Send a private message".

Thank You,

Thau_Vodafone

[oliveromen]

It was my mistake. I went directly to the HBO max app and had searched for the QRcode there. Thanks for the links. Have helped me

[Carol_Vodafone]

Any questions or additional information, please do not hesitate to contact us.

Thank You,
Carol_Vodafone