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Unable to enter a Turkish (+90) phone number when purchasing an eSIM

SimayDoruk
Novo Utilizador
Novo Utilizador

Hello,

I’m trying to purchase the €30, 30-day “eSIM for Portugal & Europe” shown in the attached screenshot. I will be travelling to Portugal from Turkey and would like to use this eSIM during my trip.

However, when I click “Buy eSIM” and reach the phone number section, I cannot find Turkey (+90) among the available country codes, so I’m unable to enter my Turkish phone number.

Could you please confirm whether this eSIM can be purchased and used by a tourist coming from Turkey, or if it requires a Portuguese/eligible European phone number?

If tourists from Turkey can purchase it, could you please tell me what I should enter in the phone number field when +90 is not available?

Thank you very much for your help!IMG_0660 2.jpg

1 RESPOSTA 1

Brunna_Vodafone
Moderador
Moderador

Hello, @SimayDoruk, good afternoon.

Thank you for your interest in the Vodafone eSIM. 😊

To ensure you receive the best possible support for your situation and to activate the service during your stay in Portugal, we suggest you visit one of our Vodafone retail stores, where our team can review the available options and help you purchase the eSIM.

We also have Vodafone stores at airports in Portugal, which may be a convenient option upon your arrival.

You can find the nearest Vodafone store here

If you need further clarification, we’re here to help.

Thank you,
Brunna_Vodafone