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Incorrect billing for Black Friday promo

nickustinov
Visitante Junior
Visitante Junior
Hello!

I have switched to vodafone with black friday promo price, but receive totally random amounts in my invoices.

How to fix?

Thank you!
1 RESPOSTA 1

Prag_Vodafone
Moderador
Moderador

Hi @nickustinov 

 

We appreciate your contact. 
We are fully available to analyze and help with the issue. 
To do this, we ask that you contact one of the moderators via private message.
Please be advised that for security and privacy reasons, we sent a validation code to continue processing your query. We suggest that you check the contact number associated with your account and confirm the pin received.
To send a private message, simply access the profile of one of the moderators (you can click on my name) and click on "Send a private message" (right side in red). Moderators are identified by "Username_Vodafone". 

Thanks 
Prag_Vodafone