Hello @Shwetabh,
We apologize for any difficulty you experienced with your bill and deactivation request.
Please allow us to verify more details about the service and assist with your question.
To do so, please provide us with your Vodafone account number or the account holder's tax identification number (NIF) via private message.
To send a private message, simply go to the profile of one of our moderators (you can click on my name) and select the option "Send a private message". Moderators are identified as "Username_Vodafone".
Thank you,
Jvitor_Vodafone