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Pré-pagos

SIM Card still valid?

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Zirconium
Visitante

Hello

 

I bought a Vodafone Go (pré-pago) on November 2018 which credit expired the same month.

The credit of the card hasn’t been reloaded since then and the card has not been used neither.

 

8 months later, is the SIM card still valid? Can I simply reload the credit of the card to make it work again or do I need to buy another one?

 

Thank you

(You can respond in Portuguese, I will understand)

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3 RESPOSTAS 3
Marta_Vodafone
Moderador

Hello @Zirconium,

 

 

After the mobile broadband service is disabled, it can be recovered within 90 days. In order for us to verify, please tell us privately the number and original PIN.

 

 

Thank you,

Marta_Vodafone

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Zirconium
Visitante

Well, now I'm facing a problem.

 

When I try to charge my card with paypal on this page, it doesn't work.

https://www.vodafone.pt/telemoveis/tarifarios/como-carregar.html#


The paypal window pops-up, I then click the button to validate the 15€ transaction, the windows closes after that and I’m redirected to the same initial page without indication that the transaction succeeded.
When I check my paypal transaction history, the payment isn't listed.

 

I'm doing something wrong???

 

Thanks

 

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Marta_Vodafone
Moderador

Hello @Zirconium,

 

Please tell us by private message which number you refer to. However, for Paypal uploads the service must be activated for at least 3 months.

 

 

Thank you,

Marta_Vodafone

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