unable to activate eSIM

[VK2024]

Hi there, uh 

I thought an eSIM online and received the QR code and confirmation code as well. I am unable to activate it. I am from India and I have already reached portugal. I am unable to call the customer care as I do not have a phone with me. Can you please resend a code or help me to activate? My eSIM phone number is *****************. 

[Susan_Vodafone]

Hello @VK2024 

We're here to assist you.

We have edited your post to hide your client data for your own security and privacy.

Please allow us to check this eSIM issue in our system.

To do this, please send us a private message with your order details.

To send a private message, click on one of the moderators (these are the users identified by "Vodafone_name") and choose "Enviar uma mensagem privada".

We look forward to your message.

Thank you,

Susan_Vodafone