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I cannot access my account because text messages are not arriving in Phillipines

m4k
Novo Utilizador
Novo Utilizador

I'm in the Phillipines and I cannot access my account to pay my bills because text messages are not arriving.

I don't have any other login method. 

What do I do?

//Mak

1 RESPOSTA 1

Maria_Vodafone
Moderador
Moderador

Hello @m4k,

 

So that we can look into this, please send us a private message with your customer details and account number.
 
To send a private message, click on one of the moderators (these are the users identified with “name_Vodafone”) and choose “Send a private message”.
   
Thank you,
Maria_Vodafone