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Can I use Viva points to pay my monthly Vodafone bill?

Isaal
Novo Utilizador
Novo Utilizador

Hey,

I got a new Vodafone Fibra 4 contract and I see that as a Vodafone customer, I can earn  2 Viva points for every Euro I spend whenever I pay my bill, or buy anything from Vodafone store.

 

I will be buying a new mobile and new TV in the coming days, and I am considering to buy them from Vodafone so I gain Viva points. But I am wondering, can I pay my monthly Fibra 4 bill with Viva points? I mean cash + viva points.

 

Or I can only use Viva points for my future purchases from the Vodafone store only and I can't use them to partially pay my monthly bill?

1 RESPOSTA 1

BrunoF_Vodafone
Moderador
Moderador

Hello Isaal,

 

Thank you for your message.

 

Please allow us to clarify that according to the conditions of Clube Viva, points are only earned through payments of the monthly invoice of the service or payments of prepaid services.

 

For every 1 euro paid, you will receive 2 points.

 

These points can be used to purchase premium channels, movies from the VideoClube or accessories and equipment when you have a Vodafone mobile number, however it is not possible to use them to pay invoices.

 

Thank you
Brunof_Vodafone