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https://my.vodafone.pt/main.html is sloooow to load

JJussi
Novo Utilizador
Novo Utilizador

Is it only ME who's have a problem with loading this https://my.vodafone.pt/main.html to check what is my current prepaid balance... Loading that page takes whooping 41 seconds!!!

 

Have those vodafone developer ever try to use their own product...

 

vodafone.pt-home.png

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JJussi
2 RESPOSTAS 2

BrunoF_Vodafone
Moderador
Moderador

@JJussi

 

After testing we did not find any anomaly in accessing the Vodafone page and My Vodafone.

 

Thank You

Brunof_Vodafone

Right now I'm in Finland (1000Mbit connection), but I have that same problem when I'm in Portugal, surfing with 100Mbit cable connection. Loading that prepaid account page is slow! Always. Sometimes "less" slow, but 11 seconds is still slow for a simple page like that.

 

As you can see from the picture (waterfall of loading times), specific API calls like 'getPrepaidBalance' or 'hasCommunicationsAccess', takes very long time (15.39 seconds and 12.53 seconds).

https://my.vodafone.pt/bin/mvc.do/myvdf/portfolio/selectPortfolioItem  is most of time the slowest component. 

 

It looks like that you doesn't use "application insights" or some other "service" that shows statistics of "loading times of individual page components/API calls" when your customers use your web pages. Alarming you if some component is "too slow".

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JJussi