Faturação após cancelamento de conta

[Charles71]

I have moved from Portugal and no longer have access to my portuguese mobile number so cannot log in. We had to go to ANACOM to get our account closed. 

I have received another bill today from Vodafone (Faturação Vodafone de 23-07-2026 a 22-08-2026 - Conta: *********) Can you please explain.  We really want our accounts to be closed and to stop being harassed by Vodafone.

I hope to hear from you soon,

Charles A. Andrew

[Jvitor_Vodafone]

Hello @Charles71,

We have edited your message to protect the security and privacy of your data.

Please allow us to check further details of your service and help clarify the charges and the reason for the invoice.

For that, we kindly ask you to provide, via private message:

- Full name of the account holder
- Full address
- Date of the last payment
- Email address

To send the private message, simply go to the profile of one of our moderators (you can click on my name) and select “Send a private message”. Moderators are identified as “Username_Vodafone”.

Thank you,

Jvitor_Vodafone