em 15-06-2021 05:01 PM
I have a prepaid account and have been using it every six months to keep it alive. Now I wish to add some money, but I am in Canada and need to know what is the easiest way to do this?
em 15-06-2021 06:44 PM
Hello Hoser,
While abroad, you can top up via homebanking (if you have a Portuguese bank account) or via My Vodafone by credit card or paypal.
Thank You
BrunoF_Vodafone
em 15-06-2021 08:10 PM
15-06-2021 08:45 PM - editado 15-06-2021 08:46 PM
To topup via the My Vodafone app, it can be via MbWay, Paypal, entity\reference etc.
Thank you,
Marta_Vodafone
em 17-06-2021 05:05 PM
em 17-06-2021 07:00 PM
Did you manage to make the payment via paypal but the amount did not enter? This situation will have to be verified together with paypal Resolution Center
Thank You
BrunoF_Vodafone
em 18-06-2021 03:16 AM
em 18-06-2021 03:28 AM
em 18-06-2021 09:27 AM
Hello @Hoser,
If the money left your paypall account but did not enter your Vodafone account, you should contact the Paypal Resolution Center in order to verify the difficulty.
Thank you,
Rute_Vodafone