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Vodafone You - Incorrect Tariff?

crushinator3000
Contribuinte Junior
Contribuinte Junior
I ordered a SIM online to be picked up at the store, and when I got there, the employee did not know how to activate the promotional tariff. I would like to confirm that the SIM I got was activated with the following promotion:

"Inclui 4 semanas de:
5 GB de internet
500 Minutos ou SMS para todas as redes
Chat Pass (Apps de chat sem gastar dados)
+ 2 Bónus de carregamento de 5GB.

Após as primeiras 4 semanas incluídas, serão debitados €10 a cada 2 semanas."

Source: https://www.vodafone.pt/loja/cartoes-sim/vodafone/you-cartao-sim.html?paymentType=pvp&segment=consum...

I want to ensure that I will not need to top up for 4 weeks as advertised, because right now when I sign into My Vodafone, it shows a €10 top-up due August 17. This would not be the first time that my tariff was activated incorrectly by an employee in the store, so you can understand my hesitance.
1 RESPOSTA 1

Rodolf_Vodafone
Moderador
Moderador

Hello crushinator3000,

 

In order to help you, send us a private message with following informations:

 

- Phone number

- Full name

- Full adress

- Original PIN number

 

Thank You,

Rodolf_Vodafone