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Internet & TV cancelled after moving. Equipment Returned to Vodafone. Still being invoiced.

georgepolisner
Novo Utilizador
Novo Utilizador

I am a former vodafone customer. I turned my equipment in on 28 May 2024. My internet services were cancelled because I moved outside of the vodafone area. I am still receiving a bill -I was supposed to receive a credit, not a new invoice.

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Rodolf_Vodafone
Moderador
Moderador

Hello @georgepolisner,

 

Thank you for contacting us.

 

Please send us a private message with your customer details so that we can analyse it.

 

Thank You,

Rodolf_Vodafone