TV Box abroad?

[Zirconium]

Hello

I have a technical question about your NET + TV Box.

I wanted to know if I take a NET/TV/Voz subscription, may I also use the TV Box abroad part of the time (in Luxembourg)?

I’m asking this because we generally are 3 months/year in Portugal, the rest of the year we live in Luxembourg. It would be handy to have TV in Portugal with your TV box during those 3 months and taking the TV box with us to Luxembourg the rest of the year, in order to have Portguese TV there with your box.

Is your TV Box blocked to vodafone internet subscription line (is it checking the internet IP before connecting to the IP TV service)?

Thank you for your response.

[Barb_Vodafone · Accepted solution]

Hello @Zirconium,

Thank you for contacting us.

The TV Box equipment can only be used within the Vodafone network (it must be connected to a router with access to Vodafone Fibre).

Alternatively, we have the Vodafone TV App which can be used on tablets, smartphones and PCs. This service is available to all Vodafone Tv Net Voz with Box customers. To start using it, all you have to do is be a Vodafone Tv Net Voz customer whose fixed service is in the same portfolio as your mobile account and log in with your My Vodafone account details (mobile phone number or email address).

Access to the app is free and only available in Portugal and when roaming in countries in the European Economic Area.

You can consult this and other information about the Vodafone TV App here and you can consult our TV+Net+Voice packages here.

Thank you, 
Barb_Vodafone