We appreciate your message.
Payments via paypal or credit card on the My Vodafone App will only be possible if the number has been active for more than 3 months.
If this requirement is not met, payment must be made through a Vodafone Store or Payshop agents. If you have a Portuguese bank account, payment can also be made by ATM or homebanking.
Thanks for the quick reply. It's only been a week since my number was opened, so I don't think I can recharge it with the Vodafone app. Is it possible to charge in stores other than Vodafone stores in Portugal? Germany, for example. I’m a traveller so i cant visit Vodafone portugal… If it is impossible , I can't pay for yorn and cant use this sim and this is a big problem for me. If I don't have a SIM card, I can't continue the trip anymore. Could it be possible for you to take measures to allow payment by credit card? I'm really in a hurry. thank you