I can't top up yorn with credit card or paypal

[arane79]

I opened yorn sim last week and paid 5euro.

It's due date and I have to pay, but vodafone says ‘this service can't top up with credit card. ‘
I am a traveler and I am unable to visit Vodafone, Portugal right now. I’m in Germany now. I can't use this SIM if I can't top it up with a credit card, and that's a huge problem. Can you help me to top up with my credit card?

[BrunoF_Vodafone]

Hello arane79

We appreciate your message.

Payments via paypal or credit card on the My Vodafone App will only be possible if the number has been active for more than 3 months.

If this requirement is not met, payment must be made through a Vodafone Store or Payshop agents. If you have a Portuguese bank account, payment can also be made by ATM or homebanking.

Thank You

Brunof_Vodafone

[arane79]

Thanks for the quick reply. It's only been a week since my number was opened, so I don't think I can recharge it with the Vodafone app. Is it possible to charge in stores other than Vodafone stores in Portugal? Germany, for example. I’m a traveller so i cant visit Vodafone portugal… If it is impossible , I can't pay for yorn and cant use this sim and this is a big problem for me. If I don't have a SIM card, I can't continue the trip anymore. Could it be possible for you to take measures to allow payment by credit card? I'm really in a hurry. thank you

[BrunoF_Vodafone]

In the case of a Yorn or Vodafone Portugal tariff, payment will only be possible in stores in Portugal.

Thank You

Brunof_Vodafone