Impossible to pay a bill from abroad

[Alicja]

I moved abroad, but I have my portuguese phone account. I would like to drop it, but 2 year contract I think ends early next year.

But I discovered, that Vodafone does not process any payments for bills from abroad. Therefore, I have one unpaid bill. What is going to happen next? Are you just going to cut me from services? If this is the only consequence, it is fine with me. Vodafone can delete my account and stop services. Its not like I use them. However, if Vodafone is going to sue me, I woud like to know how to pay from abroad. But Vodafone makes it impossible.

I did not manage to talk with any intelligent person in Vodafone yet. Calls are rejected, cancelled, TOBI bot is from previous century at least. I have impression, nothing works. Vodafone is impossible to contact with.

Im not interested travelling to Portugal to explain this thing. The trip alone will cost more than any bills I have till my hellish contract finally ends on its own.

[Jvitor_Vodafone]

Hello @Alicja,

We apologize for the inconvenience and are here to help you with payment.

So that we can verify further details about your service and assist you with paying your bills, please send us your Vodafone account number or NIF (Tax Identification Number) via private message.

You can send a private message by accessing one of our moderators' profiles (you can click on my name) and selecting the "Send a private message" option (in red on the right). Our moderators are identified by "Username_Vodafone."

Thank you,

Jvitor_Vodafone