Mobile internet dissapeared

[Ernest1]

Hello!

I bought a SIM card from you with unlimited internet to work from home.
Today at 2023/03/30 the internet stopped working from 7:30AM - 8:50AM, because of that I couldn't work properly.
My company is asking me for justification for those hours, could you please guys provide justification?
Since I really enjoy your company services, but for some reason there was no internet on my phone from Vodafone.

[Prag_Vodafone]

Olá @Ernest1 

Thank you for contacting us. We are entirely available to analyze and help with the matter.
To do so, please contact one of the moderators via private message with your Vodafone phone number.
To send a private message, simply access the profile of one of the moderators (you can click on my name) and click on "Send a private message" (right side in red). Moderators are identified by "Username_Vodafone".

Thanks
Prag_Vodafone

[Ernest1]

STill waiting for someone to reply 🙂

[Prag_Vodafone]

Hi @Ernest1 

We replied to you.
Please check your private messages.

Thanks

Prag_Vodafone