Vodafone go top up, no internet

[Jaykay]

Hi,
I'm using vodafone go mobile internet. I bought yesterday a top up for 15 eur in a payshop and internet is extremely slow. It's impossible to use it, before the top up everything was fine. Could you help?

[Rute_Vodafone]

Hello @Jaykay,

In order for us to analyze the status of your service, we ask that you indicate to us, by private message:

- Phone number

- Full name of the holder

- Full address (with postal code)

- Original PIN

To send a private message, click on one of the moderators (they are the users identified with "name_Vodafone") and choose "Send a private message".

Thank you,

Rute_Vodafone