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Why do some of my apps not work with Mobile Internet?

grimrian
Novo Utilizador
Novo Utilizador

iPhone Xs: Several of my apps do not work on mobile internet. They are switched on in mobile data. MyVodaphoine apps says I have 9.8GB available. Non-working apps include among others google maps, translator, and most importantly Uber. Was waiting for 10 minutes on Vodaphone helpline to talk to English speaking help. None picked up, Vodaphone disconnecrted me and then charged me Eur 1.33!! Great service  .... NOT

 

Also - MyVodaphone app says it should be updated, when I hit update button, App Store says app not available..... ??

1 RESPOSTA 1

Prag_Vodafone
Moderador
Moderador

Hello @grimrian

In order to help and check the information on the system, tell us by private message:


Phone number

Full name and adress

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Original PIN or PUK numbers

To send a private message, just access the profile of one of the moderators (you can click on my name) and click on "Send a private message" (right side in red). The moderators are identified by "Username_Vodafone.".

Thank You

Prag_Vodafone