Criação
Resposta
Solução
em 29-01-2024 01:27 PM
HI,
I would like to buy a travel e-sim card, But it shows validity only for 30 days. But can i recharge and have the same sim number if required even after 30days?
em 29-01-2024 01:52 PM
Hello @Nadhivadanam,
We appreciate your contact and interest in our services.
The tariff conditions are valid for 30 days after the first event. If you wish to renew the conditions, you will have to purchase a new Travelers card or choose another tariff from the commercial offer.
Obrigado,
Jvitor_Vodafone
em 29-01-2024 02:40 PM
Hello
In case i am planning to choose different tariff for the same number, i hope i can continue the same number till i required right?
em 29-01-2024 02:56 PM
Correct, if you chose to change your plan, then you would mantain the same phone number.
Thanks,
Mayon_Vodafone
em 29-01-2024 03:02 PM
Hello
Thanks for the update. Also can i activate the sim immediately from other country ?
em 29-01-2024 04:09 PM
Hello @Nadhivadanam
You can choose to buy online and pick it up at the Vodafone kiosks in airports or buy an eSIM (virtual SIM card) and have it sent to your e-mail address. This way, you arrive in the country with your mobile phone chip activated and ready to use.
Thank you,
Barb_Vodafone
em 29-01-2024 04:12 PM
Hello ,
Thanks for the update, so u mean to tell me that i cant activate my portugal sim which i purchased via email from swiss right?
em 29-01-2024 05:01 PM
Hi @Nadhivadanam
You can buy online and receive the virtual eSIM chip in your email.
Check if your cell phone is compatible with eSIM technology, follow the installation instructions (connected to a stable Wi-Fi network) and start using your plan as soon as you arrive in Portugal.
Enjoy your stay and always stay connected.
Check every plan detail, here.
Thanks
Prag_Vodafone