My Vodafone PT SIM has no service in Iceland

[ztuncer]

I'm a post-paid customer of 4 years. My Vodafone PT SIM has no service in Reykjavik, Iceland. I can't even enter My Vodafone app because the MFA wants to send me an SMS and I'm not receiving it.
I already enabled roaming, restarted the phone, and tried manual network selection, but it still does not connect.

[Jvitor_Vodafone]

Hello @ztuncer,

We apologize for the difficulty you experienced during your service.

Since you have already performed initial troubleshooting steps, such as restarting your device and manually searching for a network, and the problem persists, we will investigate the issue further.

Please send us a private message with your Vodafone account number or the account holder's tax identification number (NIF).

To send a private message, simply go to the profile of one of our moderators (you can click on my name) and select the option "Send a private message". Moderators are identified as "Username_Vodafone".

Thank you,

Jvitor_Vodafone