Yorn X Plan is taking a very long time to activate

[Vilius]

Hello, 

On 25th of February I bought a Yorn card the plan being Yorn XL.. I've provided my student documents to the guy at the store, he's told me the card would be activated in the upcoming 1 or 2 days. It has been 4 days since, when can I expect the card to be activated?

My number is ****
Email I gave at the store was : ****

Find the receipt attached to the post*****

[Rodolf_Vodafone]

Hello Vilius,

After correctly filling out the data on the form, and validating proof of identification or student (if applicable), a validation is carried out which can take a maximum period of one week. After this validation, you receive an SMS indicating that the data has been approved. This SMS will indicate that it is necessary to answer with the word yes (in national territory) for the tariff change to happen. After replying to the message, the tariff change occurs within a maximum period of 24 hours.

Thank You,

Rodolf_Vodafone

[Vilius]

Hi,
I've received the message about the tarrifs the next day, I've replied 'YES' to it multiple times, but it just keeps on resending the same message over and over.

[Anónimo]

Hello @Vilius,

You must answer SIM and no Yes.

Thank you,

Team Vodafone Portugal