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em 07-02-2024 03:41 AM
Hello,
I am trying to enter ªmy vodafoneª account. I am currently out of the country and am not getting the verification sms on my phone. I cannot login using my email and password since it still insists of sending a confirmation sms.
Can you please assist?
Thank you.
em 07-02-2024 08:34 AM
Hello @Gil4 ,
Thank you for your message.
In order to be able to log in to My Vodafone, you will need to receive the validation SMS.
Can you receive other types of messages or make roaming calls?
Thank You
BrunoF_Vodafone
em 07-02-2024 07:16 PM
Hello @BrunoF_Vodafone,
I am unable to receive any messages or roaming calls with my vodafone sim.
em 07-02-2024 07:51 PM
We understand and are sorry for the situation.
However, in order to be able to log in to My Vodafone, you will need to receive the validation SMS.
Thank You,
Jvitor_Vodafone